What Can I Do When I Withdraw to A Wrong Address

If you mistakenly withdraw funds to a wrong address, Binance TH is unable to locate the receiver of your funds and provide you any further assistance. As our system initiates the withdrawal process as soon as you click [Submit] after completing security verification.

How can I retrieve the funds withdrawn to a wrong address?

• If you sent your assets to an incorrect address by mistake and you know the owner of this address, please contact the owner directly.

• If your assets were sent to a wrong address on another platform, please contact the customer support of that platform for assistance.

• If you forgot to write a Tag/Memo for withdrawal, please contact the customer support of that platform and provide them with the TxID of your withdrawal.

• If you mistakenly sent BEP20 tokens to non-BSC-compatible wallets, please refer to this article.